La Salle Twin Captain's Bed

La Salle Twin Captain's Bed
4.1 out of 5 stars
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What to know before you buy La Salle Twin Captain's Bed

Features

Set includes One 1 bed. Materials Pine. Finish Color White. Assembly Required No. Bed size Twin. Glider Wood on wood. Is a foundation required No. Number of slats 13 on top and 13 on bottom

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What is the advantage of this La Salle Twin Captain's Bed?

Description

With dedication to quality and respect for their customers tastes and needs, Coaster Fine Furniture presents furniture and home goods for the bedroom, living room, and dining room that complement any style.

Creating luxurious and relaxing spaces, Coaster Fine Furniture collections span Living, Dining, Kitchen, Bedroom, and every room of your home.
This twin daybed is made for resting or entertaining. Pull out the trundle and two people can rest or stay up all night talking. Solid wood construction offers firm support. Foot and head boards are designed with lattice frame. Bottom row of drawers on trundle themselves pull out for linen or clothes storage.

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Customer reviews

Calzona24: Mold on bed

I purchased a Coaster Mission Style Day Bed White . When I opened the package, the wood flatbed holds up mattress had mold on it that was difficult to wipe off. I m concerned because the bed is in the nursery. I called Coaster and they said someone would be in contact with me within 3 days. Nobody called. I called back a week later. Again, they said someone would call me back soon. Within a couple hours someone finally called me back. I explained that I was not happy with the mold on my wood flatbed and needed a replacement. I heard no apologies. They took no responsibility. She proceeded to tell me that as a courtesy to the customer they would provide a 1-time exception and replace the damaged part. I calmly told her that it should be an obligation rather than an exception...I received a damaged part upon arrival. Why is it a 1-time exception if they sent me a faulty product She said I would have to buy a brand new one if I had this issue again. I tried to explain to her why I took issue with that statement, then told her I would be writing a bad review about the product and the customer service I received. She then threatened to pull my 1-time exception, but later retracted her statement. She then claimed we were going in circles and right after I asked when the product would be shipped, she hung up on me. I didn t yell at her. I didn t curse. I just complained about my experience. At this point, I was upset so I called Coaster back and asked to talk to a supervisor. A lady answered the phone and I complained about what I just experienced. Instead of apologizing, she immediately said that she overheard our conversation and proceeded to defend the employee. I said, If you heard the conversation why did you let her hang up on me and not let anyone call me back No response. This supervisor then proceeded to say if I want a replacement part, I now need to email her pictures of the damaged part, my receipt, and a manufacterer sticker. I told her how come they didn t ask for this before, and she replied because they were trying to give me a courtesy replacement without having to send such information. Apparently, now they want to make it more difficult because I was not happy with their service.

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